Your Questions Answered

We know choosing the right business system is a big decision. This page answers the most common questions about Launch 360, our solutions, and our approach to helping small business owners grow smarter.

Every answer includes a link to the right page for more details.

Launch 360 CRM

What is Launch 360?

Launch 360 is an all-in-one business operating system that connects marketing, sales, automation, and leadership tools in one seamless platform.

It is powered by Go High Level software and fully customized by the Launch 360 team for small business owners.

We tailor every account to your brand and workflow, giving you the power of Go High Level with personal setup, training, and ongoing support.

Learn more on the Launch 360 page.

How is Launch 360 different from other CRMs?

Launch 360 combines Go High Level’s advanced technology with customized branding and a dedicated U.S.-based support team.

You don’t just get software. You get a full business system, optimized and supported by experts who understand your industry.

Explore the features on the Launch 360 CRM page.

What does the setup process include?

We build your account, import contacts, set up automations, and connect your communication channels.

Your team also receives onboarding and training to ensure a smooth launch.

See setup details on the Start 90 Plan.

How long does it take to get started?

Most clients are fully live within 5 to 7 business days after onboarding.

Learn more about setup and pricing on the Launch 360 pricing section.

Will I still own my data and content?

Yes. You always own your data, automations, and website content. We ensure complete access and transparency.

Can Launch 360 work for any industry?

Yes. Launch 360 can be customized for service-based, e-commerce, coaching, agency, and trade businesses.

See how we adapt systems by industry on the Solutions Overview page.

Web 360 and Rank 360

What makes Launch 360 websites unique?

Web 360 websites are designed for conversions. Every site includes lead capture, automation, SEO optimization, and mobile responsiveness.

See examples and details at Web 360.

What is Rank 360?

Rank 360 is our SEO and AEO service that helps your business show up first on Google, Bing, and AI search tools like ChatGPT and Gemini.

Learn more at Rank 360.

What is the difference between SEO and AEO?

SEO helps your site rank higher in search engines. AEO (Answer Engine Optimization) helps your business appear in AI-driven search results and voice answers.

Read more at Rank 360.

How often do you update SEO?

We update SEO continuously to adapt to changes in algorithms, search trends, and competitors.

Can I combine Rank 360 with Launch 360 CRM?

Yes. Clients who use both systems receive integrated reporting and discounted pricing.

See details at Rank 360.

AI Assistant 360

What is AI Assistant 360?

AI Assistant 360 is your 24/7 digital assistant that manages chats, calls, appointments, and follow-ups automatically.

It helps you convert leads faster and save time for your team.

See more at AI Assistant 360.

Does AI replace my employees?

No. It supports your team by automating repetitive tasks, so your staff can focus on service and growth.

Can I add AI Assistant 360 to my existing website?

Yes. It can be embedded into your Launch 360 site or integrated into your current website.

Learn more about setup and pricing at AI Assistant 360.

Is there a setup fee?

A one-time setup fee applies for new integrations but is waived for existing Launch 360 clients.

Consulting 360

What is Consulting 360?

Consulting 360 provides hands-on business coaching and leadership guidance for entrepreneurs who want to grow with structure and clarity.

Learn more at Consulting 360.

Who leads the sessions?

All sessions are personally led by Suzi Guzman, CEO and founder of Launch 360.

What topics are covered in Consulting 360?

Operations, leadership, hiring, time management, automation, scaling, and business strategy. Each plan is customized to your business.

How often can clients meet with Suzi?

Sessions can be scheduled monthly or as needed depending on your plan.

Is Consulting 360 only for established businesses?

No. It’s ideal for both startups and growing companies that want sustainable, structured systems.

Exclusivity and Client Policy

Do you really work with only one client per area?

Yes. Once you become a Launch 360 client, we will not work with your direct competitors in your service area.

Learn more on the About Launch 360 page.

How do you define service areas?

We use regional data and business coverage maps to ensure your exclusivity is protected.

What if my business expands into new areas?

Your protected service area expands with your business.

Read about our loyalty policy at About Launch 360.

About Suzi Guzman

Who is Suzi Guzman?

Suzi Guzman is the founder and CEO of Launch 360, Led to Lead Consulting, Arbor Business Company, and Tree Care AI.

She is a U.S. Navy veteran, educator, and business strategist with more than 20 years of leadership and innovation experience.

Learn more about her story at Suzi Guzman.

What makes Suzi’s approach unique?

Suzi combines her background in IT, education, and entrepreneurship to teach strategy that is easy to understand and immediately actionable.

Explore her leadership philosophy at Suzi Guzman.

Can I book Suzi for speaking engagements

Yes. Suzi is a keynote speaker on AI, leadership, women in business, and innovation.

See her topics at Suzi Guzman.

Resources and Education

Where can I find business tools and trusted partners?

Visit Resource 360 to explore recommended partners and services.

How can I check my marketing performance?

Start with a free audit. It takes less than two minutes. Get yours at the Free Marketing Audit.

Does Launch 360 provide educational content?

Yes. Stay up to date with the Lead with AI Blog.

Is there a community for women business owners?

Yes. Join the Women’s Business Collective for mentorship, support, and leadership training.

General and Support

Is there a long-term contract?

No. All Launch 360 services are month-to-month and can be canceled at any time with 30 days written notice.

We believe in earning your business through results, not contracts.

Where is Launch 360 based?

We are located in New England and proudly serve clients across the United States.

How do I get technical support?

Clients have access to live chat, email, and ticket support directly inside their CRM portal.

How can I contact your team?

Visit our Contact Page for direct call, text, or email options.

Note: Launch 360 CRM is powered by the Go High Level platform and customized exclusively by Led to Lead Consulting, LLC.

Still Have Questions?

We’re here to help you find the right system for your business.

Explore the Launch 360 solutions to see how we can help you start, grow, and scale smarter.

Launch360™ CRM — The Business Operating System for Growth

Empowering small businesses to start, grow, and scale smarter with AI, automation, and strategy.

Serving businesses across New England and nationwide.

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Serving small businesses across New England and the United States.