FAQs
Clear answers to common questions about Launch360.
These answers cover the most common questions about Launch360, from what the system includes to how pricing, Google Business Profile optimization, and the No-Competitor Promise work. If you need more detail for your situation, reach out on the contact page and we will help you find the right starting point.
What is Launch360 and what does it include?+
Launch360 is a connected business growth system that combines your website, CRM, SEO, local SEO, Answer Engine Optimization, AI search visibility, Google Business Profile optimization, automation, email and SMS marketing, customer follow-up, reputation management, sales systems, AI tools, lead nurturing, and analytics. Instead of separate vendors and logins, you get found, capture opportunities, follow up, convert, and grow through one connected system. We are based in Concord, New Hampshire and serve businesses across New England and throughout the United States.
How do local SEO and AI search visibility work in Launch360?+
Local SEO helps nearby customers find you in local search and on Google Maps through your Google Business Profile, citations, reviews, and locally relevant content. AI search visibility is about making sure your business is understood and surfaced by AI search and answer engines, not just traditional Google results. Launch360 builds both through clear content, structured data, and consistent business information so the same facts work across search, maps, and AI answers.
Do you build standalone websites?+
Launch360 does not currently offer standalone website builds outside its CRM ecosystem. Website capability is part of the connected Launch360 system, so your site, forms, follow-up, and pipeline stay linked instead of living in separate tools.
What is the No-Competitor Promise?+
One Managed Client Per Industry, Per Service Area. Once we accept a managed client in a defined industry and service area, we will not take a direct competitor in that protected market. This applies to the Start, Grow, Scale, and Amplify plans where Launch360 actively manages your system. Solo is DIY and carries no exclusivity.
Is Google Business Profile optimization included?+
Start includes a one-time Google Business Profile Foundation for one eligible location: initial setup or cleanup, core business details, hours, primary category and service area, website and contact connection, initial description, basic services, logo and owner-supplied photos, and basic claiming and verification guidance. Ongoing optimization is included with Grow, Scale, and Amplify. Standalone optimization is also available separately at $397 per location. Google determines eligibility and verification, and approval or specific ranking positions cannot be guaranteed.
How does pricing work and what are Launch Fees?+
Five core plans: Solo $97/mo, Start $297/mo, Grow $497/mo, Scale $697/mo, and Amplify starting at $1,197/mo with custom scope discussed on a consultation. Solo has no Launch Fee. Start, Grow, and Scale have Launch Fees that cover the research, strategy, architecture, implementation, and professional build required to launch your selected system. Standalone services and consulting are also available.
What support do I get?+
Managed plans include ongoing Launch360 support, maintenance, and strategy calls. Solo includes 5 onboarding hours and $49/hour assistance after that. Consulting 360 and the Women's Business Collective offer additional support for focused strategy and community learning.