Launch360 HQ Privacy Policy

When you use Launch360 HQ, we may collect information you provide and information needed to operate and secure the service. This can include your account and contact information, such as your name, email address, and sign-in details; profile information you choose to add; content you choose to submit to communities, such as posts, comments, messages, or media; your course progress and interactions, such as lessons completed, quiz responses, and engagement signals; support correspondence, such as messages you send to request help; and device, app, and diagnostic information needed to operate and secure the service, such as app version, device type, and limited technical information. If you enable notifications, we also receive notification preferences and tokens needed to deliver them. Permissions such as access to photos, the camera, or the microphone are only used for features you choose and can be managed through your device settings. You can review and revoke device permissions in your device settings.

We use information to sign you in and provide access to your assigned courses, member resources, and communities; to operate learning and community functionality; to provide support and respond to your requests; to deliver service messages and notifications when enabled; to maintain reliability and security; and to meet legal obligations. Some community content can be visible to other permitted members. You should avoid posting confidential or sensitive information in communities.

Launch360 HQ is operated on platform infrastructure provided by HighLevel/LeadConnector, our platform service provider, and may involve authorized infrastructure and support providers. These providers process information as needed to operate, maintain, and secure the service on our behalf, under appropriate agreements.

We may disclose information when required by law or legal process, or in connection with a business transfer, such as a sale, merger, or assignment of assets. In a business transfer, information would be handled with appropriate protections consistent with this policy.

We keep information only as long as needed for the purposes described here and to meet legal and security obligations. Some limited records may be retained where necessary for legal, security, or recordkeeping purposes. You can request deletion of your account and associated data through the Launch360 HQ Account & Data Deletion page.

We take reasonable safeguards to protect your information. No method of transmission or electronic storage is completely secure, so we do not guarantee absolute security. Launch360 HQ is operated in the United States, and some service-provider processing may occur elsewhere.

You can submit privacy requests by email to office@launch360.co. You can manage notification permissions through your device settings and any available in-app preferences. This app is not intended for children under 16.

We may update this policy from time to time. If you have questions, contact us at office@launch360.co or (603) 420-2716.