Launch360 HQ Account & Data Deletion
You can request deletion of your Launch360 HQ account and associated data at any time. This page explains how to start that request and what to expect. You do not need to provide your password or identity documents on this page.
Start your deletion request
Or email us directly at office@launch360.co with the subject “Launch360 HQ Account Deletion.”
What to include
Send your request from the email address associated with your Launch360 HQ account. Identify your Launch360 HQ account and tell us whether you want full account deletion or a data-only request. Do not send your password. We use information from your account address and request to verify ownership.
What happens when you delete your account
After verification, we will delete your HQ account and delete or anonymize associated personal data, except limited records that must be retained for legal, security, or recordkeeping purposes. Deleting your account removes your access to Launch360 HQ, including assigned courses, course progress, and your community profile.
Important notes
Uninstalling the app alone does not delete your account. Deleting your Launch360 HQ app account does not by itself cancel any separate business service agreement you may have with Launch360. If you are unsure, support can help clarify. Opening your email app does not mean a request has been sent; you still need to send the message to us.
Processing time
We review requests, verify account ownership, and respond as soon as reasonably possible, in accordance with applicable legal requirements. We will contact you if we need additional information and confirm the outcome of your request.